Webhook

Video Tutorial

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You can have multiple Webhook Nodes for a single Voice Agent, if you want to sync the result of the call at multiple places.

Creating the Webhook Payload

The payload can contain a valid JSON, and you can reference context variables while constructing it using double-brace syntax — for example {{workflow_run_id}}, {{initial_context.*}}, and {{gathered_context.*}}, including the final call outcome {{gathered_context.call_disposition}}.

For the full list of available variables, authentication options, and receiver examples, see the Webhook Payloads developer reference.

An example of the payload is given below

{
  "call_id": "{{workflow_run_id}}",
  "first_name": "{{initial_context.first_name}}",
  "rsvp": "{{gathered_context.rsvp}}",
  "disposition": "{{gathered_context.call_disposition}}",
  "duration": "{{cost_info.call_duration_seconds}}",
  "recording_url": "{{recording_url}}",
  "transcript_url": "{{transcript_url}}"
}